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Ex: Shipping and return policies, size guides, and other common questions.

1. We ship worldwide. Shipping within India, a flat shipping price of Rs 100 is applicable for half a kilo andRs 150 for a kilo. International orders are shipped through either Indian registered post and we charge Rs 1000 and it reaches in about 2 to 3 working weeks or via FedEx. The prices are visible on checkout.
   
   
2. We generally ship within five business days for all ‘ready to be shipped’ merchandise. Some products are made to order and take a little longer.
   
   
3. We ship through reputed courier partners and the merchandise are delivered from Monday to Saturday from 10 am to 6:00 pm, other than public holidays.
   
   
4. Delivery involves third party and other factors that are beyond our control, like weather conditions, local holidays, strikes, etc. hence the delivery may seldome get delayed due to such unforeseen circumstances.
   
   
5. Tracking details are shared as soon as the product is shipped via SMS.
   
   
6. For any assistance on shipping, please write in to us at hello@tilohri.com with the subject ‘shipping help’